/**
 * Public Support Portal Styles
 * Matches Hocharbeiten design language.
 */

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
    --brand-color: #2563eb;
    --bg: #f1f5f9;
    --card-bg: #ffffff;
    --text: #1e293b;
    --text-secondary: #64748b;
    --text-muted: #94a3b8;
    --border: #e2e8f0;
    --success: #10b981;
    --danger: #ef4444;
    --radius: 12px;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, sans-serif;
    font-size: 15px;
    line-height: 1.6;
    color: var(--text);
    background: var(--bg);
    min-height: 100vh;
}

.support-container {
    max-width: 640px;
    margin: 0 auto;
    padding: 40px 20px;
}

/* Header */
.support-header {
    text-align: center;
    margin-bottom: 32px;
}
.support-brand {
    font-size: 28px;
    font-weight: 700;
    color: var(--brand-color);
    letter-spacing: 1px;
}
.support-tagline {
    font-size: 13px;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 3px;
    margin-top: 4px;
}

/* Card */
.support-card {
    background: var(--card-bg);
    border-radius: var(--radius);
    padding: 32px;
    margin-bottom: 20px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.06), 0 1px 2px rgba(0,0,0,0.04);
    position: relative;
}
.support-card h2 {
    font-size: 20px;
    font-weight: 600;
    margin-bottom: 4px;
}
.support-card h3 {
    font-size: 16px;
    font-weight: 600;
}

/* Form */
.form-group {
    margin-bottom: 16px;
}
.form-label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--text);
    margin-bottom: 6px;
}
.form-label .required {
    color: var(--danger);
}
.form-input {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--border);
    border-radius: 8px;
    font-size: 14px;
    font-family: inherit;
    color: var(--text);
    background: #fff;
    transition: border-color 0.2s, box-shadow 0.2s;
}
.form-input:focus {
    outline: none;
    border-color: var(--brand-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}
.form-textarea {
    resize: vertical;
    min-height: 80px;
}
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
}
@media (max-width: 500px) {
    .form-row { grid-template-columns: 1fr; }
}

/* Buttons */
.btn {
    display: inline-block;
    padding: 10px 24px;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    font-family: inherit;
    cursor: pointer;
    text-decoration: none;
    transition: opacity 0.2s, transform 0.1s;
}
.btn:hover { opacity: 0.9; }
.btn:active { transform: scale(0.98); }
.btn-primary {
    background: var(--brand-color);
    color: #fff;
}
.btn-full { width: 100%; text-align: center; }

/* Alerts */
.alert {
    padding: 12px 16px;
    border-radius: 8px;
    margin-bottom: 16px;
    font-size: 14px;
}
.alert-error {
    background: #fee2e2;
    color: #991b1b;
    border: 1px solid #fecaca;
}
.alert-success {
    background: #d1fae5;
    color: #065f46;
    border: 1px solid #a7f3d0;
}

/* Success */
.success-icon {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: var(--success);
    color: #fff;
    font-size: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 16px;
}

/* Messages */
.message {
    padding: 20px 24px;
    border-bottom: 1px solid var(--border);
}
.message:last-child { border-bottom: none; }
.message-admin {
    background: #f8fafc;
}
.message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
    font-size: 14px;
}
.message-time {
    font-size: 12px;
    color: var(--text-muted);
}
.message-body {
    line-height: 1.7;
    white-space: pre-wrap;
    word-wrap: break-word;
}
.staff-badge {
    display: inline-block;
    background: var(--brand-color);
    color: #fff;
    font-size: 10px;
    font-weight: 600;
    padding: 2px 6px;
    border-radius: 4px;
    margin-left: 6px;
    vertical-align: middle;
}
.status-badge {
    display: inline-block;
    white-space: nowrap;
}

/* Footer */
.support-footer {
    text-align: center;
    margin-top: 40px;
    font-size: 13px;
    color: var(--text-muted);
}
.support-footer a {
    color: var(--brand-color);
    text-decoration: none;
}
.support-footer a:hover {
    text-decoration: underline;
}

code {
    background: #f1f5f9;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 13px;
}